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Weber, 18-1/2", Black, Smokey Mountain Cooker Smoker, Includes Thermometer, Improved Heat Resistant Nylon Handle, Porcelain On Steel Smoker Has 2 Heavy, Bright Nickel Plated 18-1/2" Cooking Grates, Porcelain On Steel Water Pan With Increased Capacity, Rus
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Technical Details
- Charcoal smoker for authentic smokehouse flavor at home- Can accommodate a whole turkey and an entire ham at the same time
- Made of porcelain-enameled steel; 2 nickel-plated 18-1/2-inch-wide cooking grates
- Water pan; thermometer; individual vents on bowl and lid; heat-resistant nylon handle
- Measures approximately 19 by 19 by 41 inches; 10-year limited warranty
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By Stanton L. Cassels
I took it out of the box yesterday and used it. It was easy to assemble. I tried a less expensive smoker a year or two ago and it was a miserable failure. This one was easy. I smoked two 3.5 pound chickens and they were so good! I had friends over and they devoured them. The temperature was steady during the entire smoke time after a small adjustment with the lower vents. This is a wonderful product. I highly recommend it.
By Liam (Ohio)
I purchased this smoker 3 years ago and still love it just as much as the day I got it. I have cooked tons of food on this thing and have not had one problem yet. I recently purchased the BBQ Guru fan blower temp control for this thing and feel it will last a very very long time! If you are on the fence about ordering this, please just do it you will be very happy and so will your friends and family. It is also great because it is lightweight compared to the green egg style smokers and you can take the three sections apart and take it with you to friends houses or even tailgating or camping. This was probably one of the best purchases I have ever made in my life! It just hold its temp perfectly and stays dialed in to the perfect BBQ temp range.
By A. Dubois
I've never used a smoker before. And I just don't do enough to justify buying a big rig on wheels. For home use this is perfect. Easy to adjust and keep the temp in the proper range. I'm still trying different meats but this has been easy each time. I'm still a beginner but I can't think of anything I'm unhappy with about this unit. I would buy this again with no hesitation.
By JazzCatGuido
It may cost more than others, but the Weber Smokey Mountain Cooker is far superior to the others. Easy set-up to easy clean-up, you'll LOVE this thing! Built to last a lifetime, not like the flimsy cheapos. Everything about this smoker is Weber Quality. And never will you regret your purchase.
Buy one today!
By David Verba (Kent, OH.)
First let me make it VERY clear that Amazon.com is ALWAYS the best. Top notch shipping, friendly/professional customer service, timely delivery. I absolutely love Amazon.com - NEVER have had a single problem.
Weber makes incredible products, I personally own three Weber Grills and every family member and most of my friends have since purchased at least one because they admire mine so much. Now comes in to play Weber Customer Service.....
I purchased this smoker Thursday 9/3/09 and had it shipped over night, which of course Amazon.com did perfectly. Since I knew the smoker was at the house so I stopped at my favorite butcher on the way home from my office, purchasing roughly $200 in meat. It was to be a great Labor Day Celebration with fine cuts of smoked meat at our annual End of Summer Bash. I came home and excitedly started putting together the smoker. However, the charcoal grate simply would not fit, something was amiss.... I called Weber customer service and was notified that I was the 3rd person to call that day with the exact same problem. In the factory, someone was putting the charcoal grates for the larger Weber smoker in this package which need the smaller. The customer service representative was incredibly kind and apologetic. They said they would over night the charcoal great and refund what I had purchased in meat. I was saddened that my guests would not enjoy what I had so anxiously hoped to serve, but understood that mistakes do indeed happen, and that Weber was doing all it could to make things right. The party must go on.
After the long holiday weekend, Tuesday comes and I expect to come home to a nice fedex package on my front porch containing said charcoal grill. As I pulled in the drive and to my dismay, no fedex package existed. Thus, I call Weber customer service. The first rep. said there was nothing in my "file" and that they would never agree to reimburse for the meat - unbelievably rude. I asked for a supervisor, and was of course, somehow was disconnected. I called back, and after three attempts finally a supervisor came to the phone. They said they would be sure to over night the correct grate to me, and they would have to check on the meat reimbursement. At this point, I didn't care as long as what I already had purchased would finally be complete.
Wednesday comes, no grate....I give it another day.....Thursday, no grate. Four more calls to Weber, two different rude, unprofessional supervisors and assurance the grate would come over night. Friday....no grate. Yet another call to Weber, more rude customer service reps and supervisors then a notification that the grate wouldn't ship until October 8th, this would not do at all. Finally get the VP of Customer Service for Weber, a fellow named Mark. I understand how he came to his position, you clearly need to be the best at being rude and unprofessional to hold such a prestigious position at Weber. He of course assured me that they would ship a grate over night and I will receive the grate Tuesday.
I for one feel that it was completely ridiculous what I had to go through just to get the product I had already purchased. This was by far the WORST customer service I've ever received from any company. I will no longer purchase another Weber product regardless of the quality. I would rather buy a new grill every year for the rest of my life rather than cook on another Weber.
Weber, you have lost a life long customer and several thousands of dollars because of something so ridiculous. I will never recommend a Weber product again, nor will anyone I know purchase another Weber product. I will personally purchase from another company and give it to them just to avoid another dollar going into a company that condones such poor customer service......Good Bye Weber!
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